A Jedi Story: Gamification at Work

Key Takeaways

  • Moving faculty and staff to Gmail and Google Calendar required quickly training IT professionals across campus to support the new systems — which were not a priority among their other pressing concerns.
  • Introducing gaming elements to the Google apps training via the Jedi Academy excited staff and faculty and attracted more participants than expected.
  • As shown by the Jedi Academy’s success, appropriate use of gaming elements can make otherwise mundane or avoided tasks, including support training, fun and rewarding.

Read it all here

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